A policy without unnecessary complications

I was looking for something simple and straightforward so I wouldn't waste a ton of time on calls and emails. I found https://www.globelink.co.uk/policy-options/comprehensive-cover-for-people-aged-71-to-79.html and was pleasantly surprised: the application process took literally 10 minutes, and all the terms and conditions were clearly laid out. I especially liked that dental care and evacuation were included, which is important at my age. Has anyone actually had to call for help abroad with this policy?