AI to Advanced Data Management

An e-commerce site is full of elements and features: search engines, images, product descriptions, and more. Therefore, creating a website of this style requires time, patience, and knowledge. But the best part is that today there are many Artificial Intelligence tools that can help you not only improve the presence of these elements on your website, but also easily integrate others that your e-commerce site didn't have but that you were wishing it had. Do you want to know which ones?

In this article, we'll tell you about the 17 AI tools we believe are the most interesting for 2025 to boost your e-commerce.

Want to discover the best artificial intelligence tools on the market  for digital marketing? Click here and download a free guide we've prepared for you with all the information.

Artificial Intelligence tools to boost your e-commerce in 2025-1

Chatbots and virtual assistants

Including a chatbot or virtual assistant in your e-commerce is one of the best ideas you can have. These tools will allow consumers to have 24/7 support available to resolve their most basic questions.

Internally, your customer service dataset team will be able to be more free and only intervene when truly necessary. In this regard, the AI tools that have most captivated us are the following.

Intercom

The exciting thing about Intercom is that it's not only an AI tool that can help customers resolve their issues 24/7, but it also offers support agents personalized assistance so they can better respond to customer inquiries, for example. This can increase their efficiency by 31%.

According to their website, Intercom is capable of reducing support volume by 50% , meaning that half of user queries don't reach an agent and can be resolved by Artificial Intelligence. Plus, you can train it with your own content, such as PDFs or blog articles, and it can respond in up to 45 languages .

Intercom example of its AI agent

Aunoa has trained its chatbot with its own open-source AI models and commercial generative AI models such as those from Google and OpenAI. They have over 20 years of experience in the virtual assistant industry, and with Aunoa, you can create a custom chatbot for your business in just 4 weeks .

Like Intercom, it can also be integrated into different channels beyond your e-commerce, making it fully scalable so you can use it even as your business grows. What's more, this AI tool can be applied not only to customer service but also to your company's marketing and sales departments, making customers feel better supported throughout each stage of the funnel.

Botslovers

The Botslovers chatbot has been trained on conversations from a wide variety of businesses, making it perfectly adaptable to different commercial contexts. Companies like Movistar, Samsung, Cabify, and Porsche already use it in their customer service, and best of all, it can be connected to your existing customer service platform, making it even easier to integrate into your business dynamics.

If you're not using one, don't worry, you can use the one Botslovers offers. It can also be integrated into a wide variety of messaging platforms, such as WhatsApp, Telegram, or Skype, as well as into the chats of various social networks like Instagram or X (formerly Twitter).

What we like most about Botslovers is that it offers a metrics section so companies can understand how the virtual assistant is performing and what its performance is.

Zendesk

In addition to integrating with your e-commerce site, if you have a mobile app that also sells your products, the Zendesk chatbot can also be integrated into that platform. It can even be integrated into other social and business channels (such as Slack).

What we like most about Zendesk is that all of each customer's information appears organized and centralized in a single workspace, giving agents all the context they need at hand and the best way to provide the most personalized service possible.

And we really like that the Zendesk chatbot, like Intercom's, also provides an internal service to agents and acts as their personalized advisor, helping them resolve their questions when solving customer problems.

HubSpot

The chatbot developed by HubSpot is powered by GPT technology , and what we love most is how easy it is to implement in your e-commerce. HubSpot offers companies various customizable conversation templates that you can edit to fit your brand's tone and style. It can also be very useful throughout the entire sales cycle, as it can schedule meetings or qualify leads.

But, without a doubt, the most attractive thing about this Artificial Intelligence is that it is available in its basic version for free .