Cloud Call Center Solution for Businesses

A cloud-based call center, also called a cloud call center, is a web-based software platform for handling a company's inbound and outbound communications. Since it's based in the cloud, there's no need for a physical location to house the technology. A cloud-based call center solutions is a web-based software hosted over the cloud for handling inbound and outbound calls and can be accessed from any place, eliminating the need for physical infrastructure.